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Privacy Policy
TotalFlow AI — Effective Date: March 17, 2026
TotalFlow Ai ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when using our website or services
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://totalflowai.ai/
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
TotalFlow Ai does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.
All text messaging originator opt-in data and consent records are kept strictly confidential.
Mobile opt-in information will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Information may only be shared with trusted service providers (such as messaging platforms) solely for the purpose of delivering the services you have requested.
1. Information We Collect
We may collect the following types of information.
Personal Information
Personal information may include:
Name
-Email address
-Phone number
-Mailing address
-Appointment information
-Payment information when applicable
-Communication preferences
-Opt-in records and timestamps for communication channels (SMS, email, etc.)
Non-Personal Information
We may automatically collect certain technical information including:
IP address
Browser type
Device information
Website usage patterns
Cookies and similar technologies
Customer Communications
We may collect and retain records of:
-Questions or inquiries submitted through forms
-Appointment scheduling information
-Customer service communications
-Service history and feedback
2. How We Use Your Information
We use the information we collect for the following purposes:
-Providing healthcare-related services and support
-Scheduling and managing appointments
-Responding to inquiries and service requests
-Processing transactions when applicable
-Communicating service updates and reminders
-Maintaining communication preference records
-Improving our website functionality and user experience
-Ensuring system security and fraud prevention
-Complying with legal obligations
We only use personal information for legitimate business and service-related purposes.
3. SMS Messaging & A2P Compliance
By opting into SMS messaging through our website or scheduling forms, you consent to receive text messages from TotalFlow Ai regarding services you have requested.
These messages may include:
-Appointment confirmations
-Appointment reminders
-Scheduling updates
-Customer support communications
-Important service notifications
Opt-In & Consent
SMS messages are sent only after explicit consent is provided.
Consent may be provided through:
-Website forms with SMS consent checkbox
-Appointment scheduling forms
-Other direct communication opt-in methods
We maintain timestamped records of all consent and opt-in activity.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
Message Frequency
Message frequency varies depending on your interactions with our services and appointment schedule.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy at: https://totalflowai.ai/privacy-policy
Mobile opt-in information or SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines, regarding the use of SMS communications.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP
After opting out, you will receive a final confirmation message and will no longer receive SMS messages unless you opt in again.
Help & Support
You may reply:
HELP
for assistance or contact us directly:
Email: [email protected]
Phone: +1 417-607-6412
Message & Data Rates
We do not sell, rent, or trade personal information.
We may share information only in the following limited circumstances.
Service Providers
We may share information with trusted vendors that assist in operating our services, including:
-Payment processors
-Appointment scheduling platforms
-SMS messaging service providers
-Website hosting providers
All service providers are required to maintain strict confidentiality and security standards.
Legal Compliance
We may disclose information if required by law, including:
Court orders
Legal proceedings
Government requests
Protection of our legal rights
Business Transfers
In the event of a merger, acquisition, or asset sale, user data may transfer as part of the business transaction while remaining subject to this policy.
Text messaging opt-in data and consent will never be sold or shared for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
These measures include:
-Secure encrypted data transmission
-Controlled access to personal data
-Security monitoring systems
-Routine security updates and vulnerability assessments
-Employee training on data protection practices
-Secure backup and recovery systems
While we take reasonable precautions, no internet transmission is completely secure and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Understand website traffic and usage patterns
Improve user experience
Store site preferences
Analyze performance metrics
Users may disable cookies through browser settings, though some website features may not function properly.
7. Your Rights & Choices
You may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal data where legally permitted
Withdraw consent for communications
Opt out of SMS by replying STOP
Opt out of marketing emails via the unsubscribe link
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or policies of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
9. Medical Information Disclaimer
The content provided on this website is intended for general informational and educational purposes only.
Information on this website does not constitute medical advice and should not be relied upon as a substitute for professional medical evaluation, diagnosis, or treatment.
Viewing or using this website does not establish a physician-patient relationship with TotalFlow Ai or any affiliated medical professional.
A physician-patient relationship is only established after:
A formal medical consultation has occurred, and
A patient has been accepted for care by a licensed provider.
If you have questions about a medical condition or require medical care, you should consult a qualified healthcare professional.
In case of a medical emergency, call 911 or seek immediate medical attention.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The most current version will always be available on our website along with the effective date.
If significant changes occur, we may notify users through email or a website notice.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
TotalFlow Ai
Phone: +1 417-607-6412
Email: [email protected]
Website: https://totalflowai.ai/
By using our website and services, you consent to this Privacy Policy.